Contact us within 30 days
Go to the Contact page (or reply from the Track Order page) with your order ID and the item you want to return. Tell us briefly why — it helps us improve, but it is not required.
Returns & Refunds
Changed your mind? No problem. You can return any item within 30 days of delivery — no questions asked — as long as it is unused and in its original packaging.
Pack it up
Put the item back in its original packaging, unused and in the condition it arrived in. Include any accessories, manuals and free gifts that came with it.
Get your refund
Once we receive and check the return, your refund goes back to your original payment method within 5–7 business days. Because Electdove is a demo store, no real payment is taken — and no real refund is processed either.
What can be returned?
- Any unused item in its original packaging, within 30 days of delivery.
- Items bought on Deals or with a promo code are returnable too — a discount never removes your right to return.
- Damaged, defective or wrong items can be returned at any time — contact us and we will arrange a replacement or a full refund.
What cannot be returned?
Items that have been used, worn, damaged by use, or returned without their original packaging cannot be accepted. If you are unsure whether your item qualifies, just ask us before sending it back — write to hello@electdove.store or use the Contact page.